Insurance and Safety at Storage Old Ford
At Storage Old Ford, we take insurance and safety seriously. Every move, from a single item to a full property relocation, is managed with robust cover and carefully planned safety procedures. Our goal is to protect you, your belongings, our staff, and the public at every stage of the removal and storage process.
Fully Insured Removal Services
Choosing an insured removal company is essential for peace of mind. Storage Old Ford operates with comprehensive insurance arrangements designed to safeguard your property while it is in our care. From the moment our team arrives at your premises to the point your items are safely stored or delivered, we ensure an appropriate level of protection is in place.
Our cover includes protection for goods in transit and goods in storage, subject to agreed terms and conditions. This means your furniture, personal possessions, and business equipment are handled under clearly defined insurance provisions. We always encourage customers to tell us about any high value or fragile items in advance so that they can be handled and documented appropriately within the scope of our insurance.
Before each job, our coordinators confirm the nature and approximate value of the goods we are moving. This enables us to make sure your move fits within our standard policy terms or, where necessary, discuss any specific needs with you. We believe transparency about cover levels and responsibilities is vital, so we explain the insurance position clearly as part of our booking process.
Public Liability Insurance
As a professional removal and storage company, Storage Old Ford maintains public liability insurance to protect customers, visitors and members of the public. This cover is designed to respond in the rare event that property damage or personal injury occurs as a result of our activities.
Public liability insurance supports safe working practices on site and on the road. Whether we are moving items through shared hallways, working in busy office environments, or operating vehicles in residential streets, we are insured for the risks associated with our work. Our team members understand the importance of minimising disruption and avoiding accidents, and they are trained to work in a way that respects other people and their property.
We regularly review our public liability provisions to ensure that cover remains appropriate for the scale of work we undertake. This forms part of our ongoing commitment to professional standards and responsible business operations.
Staff Training and Competence
Insurance is only effective when combined with well trained staff and consistent safety standards. At Storage Old Ford, every team member receives structured training before working independently on removal or storage tasks. This includes both classroom style learning and supervised on the job instruction.
Our training covers safe lifting and handling techniques, correct use of moving equipment such as dollies and straps, stacking and loading procedures for vehicles and storage units, and methods for protecting delicate or awkward items. Staff are also trained in site awareness, including how to work safely around customers, children, pets and members of the public.
Health and safety is an integral part of our induction process and ongoing development. Refresher sessions are delivered regularly so that procedures remain current and new guidance can be incorporated promptly. Supervisors monitor working practices and provide coaching to ensure that training is consistently applied in real world situations.
Personal Protective Equipment
Personal protective equipment, or PPE, plays an important role in our safety approach. Storage Old Ford equips staff with suitable PPE for the tasks they perform and the environments in which they operate. This may include safety footwear, gloves, high visibility clothing and other items appropriate to the job.
Our teams are instructed on when and how to use PPE correctly, as well as the reasons it is required. By reducing the risk of slips, trips, falls and manual handling injuries, PPE helps protect both our colleagues and the customers whose properties we work in. All issued equipment is inspected regularly and replaced when worn or damaged to ensure it continues to function effectively.
We also encourage customers to keep walkways clear and pets or small children safely away from active work areas, further reducing risk while our team is on site.
Risk Assessment Process
A structured risk assessment process underpins every removal and storage project at Storage Old Ford. Before work begins, we evaluate potential hazards associated with the property, its access points, and the items to be moved. This helps us plan the safest and most efficient way to complete the job.
Where possible, we gather information in advance, such as the number of floors involved, stair layouts, lift access, parking arrangements and any unusual or heavy items. On arrival, our team leader completes a dynamic site assessment, taking into account conditions on the day including weather, lighting, and any unexpected obstructions.
Based on these assessments, we decide on the safest methods of moving items, the number of staff required, and the equipment and PPE necessary. If any significant risks are identified, we address them before work progresses. This can involve adjusting the route, using additional lifting aids, protecting floors and walls, or communicating clearly with neighbours and building managers.
Risk assessments are documented in line with our internal procedures and form part of our continuous improvement cycle. Lessons learned from each job are fed back into future planning so that our safety standards keep rising.
Our Commitment to Safe, Insured Removals
By combining strong insurance cover, including public liability insurance, with thorough staff training, appropriate PPE and a rigorous risk assessment process, Storage Old Ford delivers a professional and secure removal service. Our systems are designed to protect you and your property, while giving our team the structure and guidance they need to work safely and efficiently.
When you choose Storage Old Ford, you are selecting an insured removal company that treats safety as a core priority, not an afterthought. From careful preparation to final delivery, we work to ensure that every stage of your move is managed with the highest standards of care and responsibility.




