Accessibility at Storage Old Ford
Storage Old Ford is committed to providing an accessible and inclusive experience for all visitors, customers, and website users in the accessible Storage Old Ford area. We aim to ensure that everyone can access our information, services, and storage solutions with ease, regardless of technology, ability, or personal requirements.
Our Accessibility Commitment
We are continually working to improve the accessibility and usability of our website and facilities. Our goal is to make sure that your interaction with Storage Old Ford is as straightforward and barrier-free as possible, whether you are researching storage options online or visiting us in person in the Old Ford area.
Wherever feasible, we use plain language, clear layouts, and consistent navigation so that information is easy to find and understand. We also review feedback from users to guide ongoing improvements to both our website and on-site experience.
Compliance with WCAG 2.1 AA
The Storage Old Ford website is being designed and updated with reference to the Web Content Accessibility Guidelines WCAG 2.1 at level AA. These guidelines set out recommendations for making web content more accessible for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.
Our aim is to meet or exceed WCAG 2.1 AA success criteria where possible. This includes providing sufficient colour contrast, ensuring text can be resized, structuring pages with headings, and avoiding content that may cause flashing or discomfort.
Screen Reader Support
The Storage Old Ford website is developed to be compatible with modern screen reader software. We use proper HTML heading structures, descriptive page titles, and meaningful alternative text for informative images to support users who rely on audio or braille output.
Forms are labelled where possible so that screen reader users can understand what information is required. We also try to keep the layout simple and predictable, making it easier to follow the content flow and locate information about our accessible storage facilities in Old Ford.
Keyboard Navigation
We recognise that many people navigate websites using only a keyboard or alternative input device. Our website is designed so that you can move through menus, links, and form fields using the keyboard alone, typically with the Tab, Shift plus Tab, Enter, and arrow keys.
Focus indicators are enabled so you can see which element is currently selected while moving through the page. We are working to reduce any keyboard traps and to keep the navigation order logical, helping users quickly find relevant details about Storage Old Ford and its services.
Support for Different Devices and Browsers
The website is intended to work across a range of modern browsers and devices, including desktops, laptops, tablets, and smartphones. Pages are responsive so that text and navigation can adapt to different screen sizes, helping users access information about accessible Storage Old Ford options while on the move.
If you use assistive technologies or customised browser settings, our goal is that the website remains usable and readable without requiring specific configurations.
Physical Accessibility at Storage Old Ford
We aim to make our Old Ford storage facilities as accessible as reasonably possible. This may include step-free access to key customer areas, clearly marked signage, and well-lit routes. Availability of specific physical features can vary, so we encourage you to contact us before visiting if you have particular access requirements.
Our team will do their best to provide information about unit locations, loading and unloading options, and any on-site assistance that can help you use our storage services comfortably and safely.
Requesting Assistance or Accessible Formats
If you experience any difficulty accessing information on our website or at our Old Ford location, or if you need information provided in an alternative format, you can contact the Storage Old Ford team. You may write to us or visit us in person to explain what you need and how we can best support you.
Where reasonable, we will work with you to provide information in an accessible format or to arrange suitable adjustments. This may include large-print information, assistance with completing forms, or extra guidance when visiting our facilities.
Feedback and Ongoing Improvements
We welcome feedback on the accessibility of Storage Old Ford, our website, and our facilities. Your comments help us identify issues and prioritise improvements that make our services more inclusive for everyone in the Old Ford community.
If you notice an accessibility issue or have suggestions for how we can improve, please let us know, including details of the page or area of our service you were using and the type of problem you encountered. We will review your feedback and, where possible, include it in our ongoing accessibility work.
